I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us using our contact us form here and we can see if we can assist with changing your tickets. Related articles How do I contact your Customer Services team? I have booked my tickets for the wrong day, what should I do? Can I cancel my order? I have booked my tickets online, but not received an e-mail confirmation, what do I do? Can I add/remove tickets from my order?