I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us via Live Chat or send a message via our Facebook page and we can see if we can assist with changing your tickets. Related articles I would like to change the date/time of my booking. Can I cancel my order? What happens if I can’t make it on the day I have pre-booked tickets for? How do I contact you with a guest enquiry? Can I add/remove tickets from my order?