I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us via Live Chat or send a message via our Facebook page and we can see if we can assist with changing your tickets. Related articles Can I contact you via Live Chat? How do I contact your Customer Services team? I have booked my tickets for the wrong day, what should I do? Does SEA LIFE Weymouth have a car park? What happens if I can’t make it on the day I have pre-booked tickets for?