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  1. Weymouth SEA LIFE Adventure Park - Official Website
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Where can I purchase/book my tickets?
  • Why am I booking into a time slot?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking, what do I do?
  • I'm unsure if my booking has been successful - what do I do?
  • What happens if the card holder won't be present to collect tickets?
  • I have double booked by mistake, what should I do?
  • I have booked online and been charged twice, what should I do?
  • Do you accept American Express or Maestro Cards?

I'm unsure if my booking has been successful - what do I do?

Please contact us via Live Chat or send a message via our Facebook page if you are unsure whether your payment went through, and we can check to see if your booking has completed.

Please also check your bank account to see if any payment has been attempted and your junk/spam mail folders to see if you have received an email confirmation.

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Related articles

  • How long does it take to go around SEA LIFE Weymouth?
  • Booking Portal says that it cannot locate my tickets/order, what should I do?
  • How do I contact you with a guest enquiry?
  • I have booked online and been charged twice, what should I do?
  • What if I'm running late for my time slot?
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