help centre home
Logo
back to website
  1. Weymouth SEA LIFE Adventure Park - Official Website
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Where can I purchase/book my tickets?
  • Why am I booking into a time slot?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking, what do I do?
  • I'm unsure if my booking has been successful - what do I do?
  • What happens if the card holder won't be present to collect tickets?
  • I have double booked by mistake, what should I do?
  • I have booked online and been charged twice, what should I do?
  • Do you accept American Express or Maestro Cards?

I have double booked by mistake, what should I do?

If you have double booked via our website, please contact us via Live Chat or send a message via our Facebook page and provide us with all the relevant information such as booking reference numbers and a member of the team will investigate your case.

Buy Tickets

Related articles

  • What can I change on my tickets using Booking Portal?
  • Can I cancel my order?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
© Merlin Entertainments 2021 Privacy Terms and Conditions